Reseller welcome email template
Top : General Technical Support : Helm Control Panel
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000025 |
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Welcome email template for reseller
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Dear [UserFirstName] [UserLastName],
Welcome to the yourhost.com hosting family. Here is the information for your new web hosting account. Please print or save
this message for future reference.
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* Helm Control Panel
----------------------------------------------------------------
Username: [UserAccountNumber]
Passowrd: [UserAccountPassword]
URL http://cp.yourdomain.com/ or http://64.92.164.85/
----------------------------------------------------------------
* Domain Name Server (DNS) Information
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Please change your domain name server seetings to the DNS servers listed below. This can be done at the registrar's web site
where you purchased the domain name. After the change has been made it will take between 24-48 hours until the domain can be
reached on the new server via name.
ns1.yourhost.com 64.92.164.86
ns2.yourhost.com 72.21.62.183
Note 1: You don't need to do anything if you register your domain with us. We will take care of it.
Note 2: If you need to use your own DNS server, you need to create the DNS records at Helm control panel -> Domains ->
yourdomain.com -> DNS Editor.
Note 3: Please take a look at DNS change flash tutorial http://www.yourhost.com/Tutorial.aspx#dns
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* Email
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POP3: mail.yourdomain.com or 64.92.164.83
SMTP: mail.yourdomain.com or 64.92.164.83
Web mail: http://webmail.yourdomain.com or http://64.92.164.83
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* FTP
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FTP server: ftp.yourdomain.com
FTP username: yourdomain.com
Password: same as your Helm control panel password
Note: you can get your FTP server IP and username from
Helm control panel -> Domains -> yourdomain.com -> FTP Accounts.
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* Frontpage extension
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URL: http://www.yourdomain.com/
Username: yourdomain.com_fp
Password: same as your Helm control panel password
Note 1: Frontpage Extensions is not installed for your domain by default. You need go to Helm control panel -> Domains ->
yourdomain.com -> Frontpage Extensions and install it.
Note 2: The username may be different for the long domain name. Please always check it in your Helm control panel.
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* SQL Server 2000
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SQL Server Web Data Administrator: http://sql.yourdomain.com/ or http://64.92.164.86
Server IP: please get it from Helm control panel -> Domains -> yourdomain.com -> Database Manager -> yourdatabasename
Port: ####
Connection String: "SERVER=your_db_ip,####; DATABASE=yourdatabasename; UID=yourusername; PWD=yourpassword"
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* Web Statistics
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URL: http://stats.yourdomain.com or http://64.92.164.84
Site id: see your Helm control panel
Username: siteadmin
Password: same as your Helm control panel password
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* Help & Support
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Documentation: http://www.yourhost.com/Documentation.aspx
Flash Tutorials: http://www.yourhost.com/Tutorial.aspx
Knowledgebase: http://www.yourhost.com/Support.php?x=&mod_id=2
Helpdesk: http://www.yourhost.com/Support.php
Email: support@yourhost.com
Thanks again for your business and we look forward to serving you.
yourhost.com
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